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Forgot password

Forgot your password? No problem, we are happy to help you!

You can reset your password by entering your user name or your e-mail address:

Your user name was not found in our system. Please try again. Please enter your user name/ e-mail address.

Note: If you reset your password, you will temporarily have no access to extended functions (e.g. KK accounts, ePostbox, Customer Valuation Tool). A new pin letter is automatically sent if the password is successfully reset and all functions are available again after receipt.